faqs

Pads should be changed and/or cleaned daily.

Medicare and most private health insurance companies do offer coverage for this treatment option. Consult Medicare or your insurance carrier to verify coverage.

Use a mild soap and water to clean the brace by hand. Rinse thoroughly and pat out any excessive moisture. Allow to air dry completely. Do not use bleach, harsh chemicals or machine wash/dry.

Your physician may use braces for various reasons. For common indications, refer to the Spine Application sheet.

Use a mild soap and water to clean the pads by hand. Pat them dry with a towel and lay out to air dry. Do not use heat to dry the pads.

Replacement pads may be available from the facility you received the collar from, or you may order more online at aspenmp.com, by calling 800-295-2776 or emailing orders@aspenmp.com.

Aspen Medical Products is unable to sell directly to patients. Our braces require a prescription from a physician and only licensed healthcare practitioners are authorized to purchase. To find out if an Aspen brace is right for you, please talk to your doctor.

This product is not intended to be worn for long periods of time. Please consult with your physician for wearing instructions.

Simply squeeze the pump located on the front of the collar until desired compression is reached. The compression can be reduced by pressing the release valve located next to the pump.

Please call Aspen Customer Service at 800.295.2776 or emailservice@aspenmp.com to get a hold of your local Rep.

The majority of Aspen products are approved by PDAC (Medicare Pricing, Data Analysis and Coding), and have been provided with a reimbursement code. Consult Medicare or the appropriate insurance carrier to verify coverage.